Privacy Policy

Website Owner

VSO DIGITAL S.L. has adapted this website to the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Data Controller

Name or company name: VSO DIGITAL S.L. Tax ID: B16431991. Registered address: C/ Perú 8, Oficina 41, 28290, Las Rozas de Madrid, Madrid, Spain. Email: info@vsodigital.com. Phone: +34 915 016 277. Activity: Technology company specialized in digital marketing, advertising and web and application development services. Also sale of products and digital products related to the fields mentioned above. Registered with the Commercial Registry.

For the purposes of the General Data Protection Regulation (GDPR), the personal data you provide us through the website's forms and/or when booking consultations via Calendly will be processed under the category of website users and subscribers.

Principles applied to the processing of your personal data

At VSO DIGITAL S.L. we are committed to complying with the principles required by the GDPR to ensure the protection of your privacy:

• Lawfulness, fairness and transparency: We will obtain your explicit consent for processing your personal data for one or more specific purposes.
• Data minimization: We will only collect the data strictly necessary for the specific purposes for which we request it.
• Storage limitation: Data will be kept for as long as necessary to fulfill the purposes of the processing.
• Integrity and confidentiality: We are committed to processing your data securely and confidentially, implementing the technical and organizational measures necessary to prevent unauthorized access or misuse.

How do we obtain personal data?

At VSO DIGITAL S.L we mainly collect personal data through the following channels:

• Contact forms.
• Forms for booking consultations via Calendly.
• Subscription forms.
• Cookies.
• Web analytics tools.
• Comments or ratings on the blog or product pages.
• Online purchase process.

For what purpose do we process your personal data?

The personal information you provide us is used for the following purposes:

• Managing inquiries and requests.
• Providing services (consulting, advisory, etc.).
• Sale of products and digital products (order management, invoicing, delivery).
• Payment management (through platforms such as PayPal, Stripe, Google Pay, Apple Pay, etc.).
• Sending commercial communications and newsletters.
• Compliance with legal and tax obligations.
• Improving user experience and analyzing web traffic.
• Scheduling appointments and meetings.
• Customer service and technical support.

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds, in accordance with the General Data Protection Regulation (GDPR):

• Performance of a contract: We process your data when necessary for order management, the provision of requested services, and the management of the contractual relationship you have with us. This includes handling your requests through contact forms, scheduling appointments through tools such as Calendly, and processing payments through payment platforms such as PayPal, Stripe, Google Pay or Apple Pay.
• User consent: We collect and process your data when you give us your explicit consent, such as when subscribing to our newsletters, accepting cookies and other tracking technologies (such as Google Analytics, Facebook Pixel and Hotjar cookies), and when you choose to receive commercial communications. You may withdraw your consent at any time.
• Compliance with legal obligations: We are required to process certain data to comply with our legal obligations, such as invoicing, tax management and compliance with legal requirements from competent authorities, in relation to the service we provide.
• Legitimate interest: We process certain data based on our legitimate interest, which is compatible with users' rights and freedoms. This includes improving website security and managing web traffic and analytics through tools such as Google Analytics, Hotjar or Facebook Pixel, in order to improve the user experience and offer more relevant content.

Data Transfers

In the context of our services and activities, we share your personal data with the following trusted third-party providers:

• Payment platforms: We use payment service providers such as PayPal, Stripe, Google Pay, Apple Pay, Bizum and others to process your payments securely.
• Marketing and analytics platforms: We use tools such as Google Analytics, Google Ads, Facebook Pixel, TikTok Pixel, Hotjar, and Calendly to manage marketing, analyze web traffic, personalize content and improve the user experience.
• Service providers: In some cases, your data may be shared with service providers related to logistics, consulting (such as tax or legal advisors) or digital marketing (Google Ads, SEO, CRO experts, etc.) depending on the services you have contracted. Some of these third parties may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards, such as standard contractual clauses, are implemented to protect your rights.

User Rights

As a user, you have the following rights regarding your personal data:

• Access, Rectification, Erasure, Restriction of processing, Objection, Data portability, Withdrawal of consent.

To exercise any of these rights, you can send us an email to info@vsodigital.com.

How long will we keep your data?

Your personal data will be kept for as long as necessary to fulfill the purposes for which it was collected. Afterwards, the data will be deleted in accordance with applicable law, unless specific legal retention periods apply.

Data Security

At VSO DIGITAL S.L we implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

Cookies

This website uses cookies to improve the user experience and analyze web traffic. For more information, please consult our Cookie Policy.

Changes to the privacy policy

VSO DIGITAL S.L. reserves the right to modify this privacy policy. Last updated:14/09/2026.

Acceptance and consent

By using our website, you accept this Privacy Policy and consent to the processing of your personal data as described in this document.